Shipping and Refund Policy

SHIPPING POLICY

Small Studio, Large Dedication. At NIGHT STUDIO, we operate as a boutique design studio. To ensure the highest quality and minimize waste, we maintain a curated, small-batch inventory.

  • Processing Time: Please allow 2-3 business days for us to carefully inspect, pack, and dispatch your order.

  • Estimated Delivery: We strive to partner with the most reliable and efficient global carriers to bring our aesthetics to your doorstep.

    • International Shipping: Typically takes 5-20 business days, depending on your location and local customs processing.

  • Tracking: Once your order is on its way, you will receive a confirmation email with a tracking number so you can follow its journey.

REFUND & REPLACEMENT POLICY

Our Commitment to Your Satisfaction. Because we use premium materials like Tempered Glass and Acrylic, we acknowledge that despite our protective packaging, rare instances of transit damage may occur.

1. Damaged Upon Arrival If your item arrives damaged or broken, please do not worry.

  • Action: Take a clear photo of the damaged product and packaging.

  • Contact: Reach out to us at support@nightstudiocase.com within 48 hours of delivery.

  • Resolution: We will prioritize a free replacement for you as quickly as possible.

2. Other Inquiries & Returns Your satisfaction is our ultimate goal. If you are unhappy with your purchase for any other reason, or if you have questions about your order:

  • Please contact our support team. We handle every request with care and will do our absolute best to find a solution that leaves you satisfied.

  • Please note: As a small studio, we encourage mindful shopping to help us maintain our sustainable practice.